With a large thunderstorm system and heavy winds expected across New England today, we wanted you to know that Comcast is ready: We’ve increased our technical operations staffing levels, stocked our trucks with drops (connections from homes to poles) and are continuously monitoring our network. During inclement weather, we position equipment like generators in strategic […]
Xfinity Tips: Customer Service Appointment Scheduling Now Available Using the My Account App
We want every customer interaction with us to be convenient, fast and easy. Each month this series will highlight an Xfinity feature that can be done on your mobile device, online or on Xfinity X1. When experiencing a problem with your service, Xfinity customers can now schedule their own appointments using the My Account app, […]
Xfinity Tips: Comcast Makes Spring Break Travel Easier with Xfinity Stream App
We want every customer interaction with us to be convenient, fast and easy. Each month this series will highlight an Xfinity feature that can be done on your mobile device, online or on Xfinity X1. Whether enjoying a “staycation” or traveling for Spring Break, you can still take your favorite shows and movies along for […]
A Valentine to Our Customers and Communities
Valentine’s Day is here, the perfect occasion to show your appreciation for those you love. We’re celebrating the holiday with entertainment features – for instance, you can say X1 voice remote commands like “you had me at ‘hello’” and “to me, you are perfect” to pull up sentimental movies – but that’s just the beginning. […]
Winter Storm Harper Prep
With Winter Storm Harper expected to roll into the New England area, we’re preparing our systems and teams, so we can best serve our customers when the weather gets rough. Ice and snow can coat our lines making them heavy and breakable, which can lead to down “drops’’ (the lines that connect to homes from […]
