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Comcast Western New England

Connecticut, Vermont, western Massachusetts & parts of New Hampshire

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Xfinity Tips: Text Message Updates

July 15, 2019

An Xfinity xFi notification displayed on a mobile phone.

We want every customer interaction with us to be convenient, fast and easy. Each month this series will highlight an Xfinity feature that can be done on your mobile device, online or on Xfinity X1. Should there be an unexpected outage, our technicians work quickly to make sure your services are up and running as […]

Filed Under: Customer Experience, Uncategorized, XFINITY Products & Services
Tagged With: Customer Experience, My Account, My Account App, Xfinity Tips

Xfinity Tips: Customer Service Appointment Scheduling Now Available Using the My Account App

June 7, 2019

Discover the My Account App with Xfinity

We want every customer interaction with us to be convenient, fast and easy. Each month this series will highlight an Xfinity feature that can be done on your mobile device, online or on Xfinity X1. When experiencing a problem with your service, Xfinity customers can now schedule their own appointments using the My Account app, […]

Filed Under: XFINITY Products & Services
Tagged With: My Account App, xfinity apps

Xfinity Tips: Manage Your Move

November 2, 2018

We want every customer interaction with us to be convenient, fast and easy. Each month this series will highlight an Xfinity feature that can be done on your mobile device, online or on Xfinity X1. If you’re moving from one Comcast service area to another, you can use your MyAccount app to schedule your move […]

Filed Under: Customer Experience
Tagged With: Customer Experience, My Account App, xfinity, xfinity apps

Xfinity Tips: Manage Appointments and Track Your Technician’s Estimated Time of Arrival (ETA) with the Xfinity My Account App

August 10, 2018

We want every customer interaction with us to be convenient, fast and easy. Each month this series will highlight an Xfinity feature that can be done on your mobile device, online or on Xfinity X1. Your time is valuable, and we should fit into your life, not the other way around. That’s why these easy […]

Filed Under: XFINITY Products & Services
Tagged With: My Account App, myaccount, Xfinity Tips

Xfinity Tips: Check for Xfinity Service Outages

June 4, 2018

We want every customer interaction with us to be convenient, fast and easy. Each month this series will highlight an Xfinity feature that can be done on your mobile device, online or on Xfinity X1. Xfinity customers can use the Xfinity My Account app on their mobile device to see if there’s a service outage […]

Filed Under: Customer Experience
Tagged With: My Account App, xfinity apps, Xfinity Tips

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Customer Experience

Our Voices: What Black History Month Means to Comcast Teammates Bonnie, Fanuel, Opal and Jaritsa

February 21, 2023

Comcast is committed to amplifying diverse voices, advancing equity and fostering inclusion this Black History Month and beyond. To celebrate, we spoke with … Read More...

Community Investment

Our Voices: What Black History Month Means to Comcast Teammates Bonnie, Fanuel, Opal and Jaritsa

February 21, 2023

Comcast is committed to amplifying diverse voices, advancing equity and fostering inclusion this Black History Month and beyond. To celebrate, we spoke with … Read More...

Comcast Business

Moments and Milestones: Our 2022 Year in Review

December 15, 2022

Across the Western New England Region, which spans Connecticut, Vermont and western Massachusetts, we are passionate about connecting people – in their homes, … Read More...

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