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Comcast Western New England

Connecticut, Vermont, western Massachusetts & parts of New Hampshire

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Xfinity Tips: With Xfinity xFi Advanced Security, if it’s Connected, It’s Protected

11 months ago

Xfinity xFi Advanced Security, a new artificial-intelligence-powered service monitors, blocks and informs customers of online threats to connected devices, and provides seamless digital protection for those devices when connected to their home network. Here’s what you need to know: Simply download the Xfinity xFi app or visit the website at xfinity.com/myxfi and log in to […]

Filed Under: Customer Experience, XFINITY Products & Services
Tagged With: Customer Experience, innovation, internet safety, xfi, xfinity

Comcast Surprises Customers with Holiday Joy

1 year ago

Festive Fleet technicians deliver a gift.

Every day, our employees find new and special ways to show our customers how much they care. The holidays are a time to spread joy and cheer, and another great opportunity for us to go above and beyond for our customers. Hundreds of our technicians and employees from across the company are given the chance […]

Filed Under: Holiday, Uncategorized
Tagged With: Customer Experience, Festive Fleet, give back, holidays, xfinity

A Look Back At Our Year At Comcast

1 year ago

The Comcast logo.

From product launches to ribbon cuttings, customer care to community volunteerism, we’ve had a busy 2019 here at Comcast in the Western New England Region, which includes Connecticut, Vermont and western Massachusetts. As we kick off the holiday season and prepare for a new year, we wanted to take the opportunity to look back. We’re […]

Filed Under: Customer Experience, News Releases, Programming, Uncategorized, XFINITY Products & Services
Tagged With: Comcast Business, Community Impact, Customer Experience, flex, sustainability, x1, xfi, xfinity

Xfinity Tips: Text Message Updates

2 years ago

An Xfinity xFi notification displayed on a mobile phone.

We want every customer interaction with us to be convenient, fast and easy. Each month this series will highlight an Xfinity feature that can be done on your mobile device, online or on Xfinity X1. Should there be an unexpected outage, our technicians work quickly to make sure your services are up and running as […]

Filed Under: Customer Experience, Uncategorized, XFINITY Products & Services
Tagged With: Customer Experience, My Account, My Account App, Xfinity Tips

Happy Summer! Stay Connected and Entertained All Season With Comcast

2 years ago

A person uses a tablet as they lie on a beach.

With school out and the weather warming up, it’s officially time for summer vacation. As you pack up your trunk for the trip to the Connecticut shoreline or prepare for a relaxing staycation at home, we’ll be hard at work to keep you connected and entertained. Here are some of the features to help. When […]

Filed Under: Customer Experience, Uncategorized, XFINITY Products & Services
Tagged With: Customer Experience, employee interview, New London, Xfinity Stream, xfinity xfi

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Customer Experience

Our Voices: Meet Natalie, a Construction Specialist in Vermont

5 days ago

Our Comcast employees live in the communities we serve, and every day they’re making sure our customers have the best products, best network, and best customer … Read More...

Community Investment

A Look Back at 2020: Our Year in Review

1 month ago

Across the company every year and here in Western New England, which includes Connecticut, western Massachusetts and Vermont, we invest in our network, our … Read More...

Comcast Business

A Look Back at 2020: Our Year in Review

1 month ago

Across the company every year and here in Western New England, which includes Connecticut, western Massachusetts and Vermont, we invest in our network, our … Read More...

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