We want every customer interaction with us to be convenient, fast and easy. Each month this series will highlight an Xfinity feature that can be done on your mobile device, online or on Xfinity X1. Xfinity customers can use the Xfinity My Account app on their mobile device to see if there’s a service outage […]
Storm-Impacted Residents Can Charge Devices at Local Xfinity Stores and Watch Royal Wedding on Xfinity Stream App
Local residents, who are still without power due to the storms that struck Connecticut this week, are invited to recharge their devices through the weekend at the Danbury and Waterbury Xfinity Stores, located at 15 Backus Avenue and 920 Wolcott Street, respectively. This Plug In, Power Up service is FREE and anyone is welcome to […]
Live Stream Telemundo Nueva Inglaterra While On the Go in Connecticut
Earlier this year, we let you know you never had to miss a favorite show or local newscast because X1 customers can live stream certain broadcast networks while outside of the home using the Xfinity Stream app or the Xfinity Stream web portal. In Connecticut, we’re excited to let you know that X1 customers can now […]
Xfinity Tips: EcoBill Paperless Billing
We want every customer interaction with us to be convenient, fast and easy. Each month this series will highlight an Xfinity feature that can be done on your mobile device, online or on Xfinity X1. EcoBill is a paperless billing option that allows you to view and pay your bill online. Instead of a monthly […]
Xfinity Customers in New England: Say Hello to a New, Simpler Bill
Our customers have asked for an easier to understand bill, which is why we’re redesigning the bill to be clearer and simpler. We’re beginning the rollout to customers across New England this month. Here is an overview of what you can anticipate: Clearer messaging on value and package features. It breaks out charges by recurring […]