Comcast Logo
  • Facebook
  • Twitter
  • YouTube

Comcast Western New England

Connecticut, Vermont, western Massachusetts & parts of New Hampshire

  • About
  • Contact

Our Voices: Meet Mike, One of Our Connecticut Teammates Behind Comcast’s Flag Replacement Program

2 weeks ago

Last year, Comcast’s Western New England Region rolled out our American Flag Replacement Program. This year, in celebration of Flag Day, which honors our national flag each June 14, we asked Mike, Manager of Project Management and leader of our local Veteran’s Network employee resource group, to provide an update on the program he helped launch across New England.

Q: How does the program work?

A: If one of our employees notices a worn-out American flag at a home or business, or if someone who knows about the program requests a new flag, our team will replace it – for free – whether that resident or business is a customer or not.

Q: Has there been an especially memorable flag replacement you can share?

A: My most memorable replacement was actually our Region’s first one. One of my neighbors proudly displays her flag in front of her house, but over time it had become worn out and she had difficulty replacing it herself. When we started the program, I knew hers would be the first door I’d knock on to offer her a brand-new flag. She was thrilled to receive the replacement and impressed that Comcast provided this service.

Q: How many flags have we replaced?

A: We’ve replaced 40 flags thus far and have requests coming in regularly.

Q: How do we retire the old flags that we replace?

A: We retire old flags with honor in partnership with a local branch of the Veterans of Foreign War (VFW) organization, or the owner can hold onto it if they choose.

Q: How has the community reacted to this program?

A: Feedback from the community has been extremely positive. We’ve had a mix of homeowners, business owners and even local town officials wanting to participate in the program.

If you are proudly displaying your American flag but in need of a replacement, simply “flag down” your local Comcast technician, whether it’s Jordan in Springfield, MA, James in Danbury, CT, or any of our other teammates when you see them.

 

Filed Under: Community Investment, Customer Experience, Holiday

Customer Experience

Our Voices: Meet Mike, One of Our Connecticut Teammates Behind Comcast’s Flag Replacement Program

2 weeks ago

Last year, Comcast’s Western New England Region rolled out our American Flag Replacement Program. This year, in celebration of Flag Day, which honors our … Read More...

Community Investment

Our Voices: Meet Mike, One of Our Connecticut Teammates Behind Comcast’s Flag Replacement Program

2 weeks ago

Last year, Comcast’s Western New England Region rolled out our American Flag Replacement Program. This year, in celebration of Flag Day, which honors our … Read More...

Comcast Business

Our Voices – Small Business Week Edition: Meet Manuel, a Comcast Business Account Executive

2 months ago

Our Comcast employees live and work in the communities we serve, and every day, they show their passion for bringing our customers the best products, best … Read More...

Terms of Service. Privacy Policy. Do Not Sell My Personal Information. Copyright © 2022 Comcast Corporation. All rights reserved.

Comcast Logo

This site uses cookies to enable your digital experience. By continuing to use this site, you agree to the use of cookies as described in our Privacy Policy.

I agree
Manage consent

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
Necessary
Always Enabled
Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.
CookieDurationDescription
cookielawinfo-checkbox-analytics11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-functional11 monthsThe cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-others11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-performance11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
viewed_cookie_policy11 monthsThe cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.
Functional
Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.
Performance
Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.
Analytics
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.
Advertisement
Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.
Others
Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.
SAVE & ACCEPT