To help residents and emergency personnel in Hurricane Lee’s potential path stay connected ahead of the storm, Comcast has opened 8,500 public Xfinity WiFi hotspots in areas it serves across Cape Cod and the Islands on the Massachusetts coastline, as well as Maine for anyone to use – including non-Xfinity customers – for free.
How to Get Connected
For a map of public Xfinity WiFi hotspots, which are located both indoors and outdoors in places such as shopping districts, parks and businesses, visit https://finder.wifi.xfinity.com/.
When a hotspot is within range, select the “xfinitywifi” network on a device’s list of available networks and launch a browser. Sign-in options will appear for both Xfinity customers and non-customers.
Xfinity Internet customers can sign in with their account credentials and they will be automatically connected to Xfinity WiFi hotspots in their range in the future. Alternatively, they can download the Xfinity WiFi Hotspots app and sign in with their account credentials.
Non-Xfinity Internet customers need to look for the “Get Connected” section and agree to the Terms and Conditions to be connected. Non-customers will be able to renew their complimentary sessions every 2 hours.
Other Ways We’re Helping Customers Stay Connected
There are some simple, easy things customers can do to prepare and stay connected, even in bad weather.
At home:
- Download our apps. To stay connected with your services, download our free mobile apps like Xfinity (for updates on outages), Xfinity Stream (for viewing live TV and downloading shows and movies), and Xfinity WiFi Hotspots (for accessing millions of Xfinity WiFi hotspots available nationwide).
- Update your phone number for updates. If the weather becomes severe enough, Comcast may send text alerts to customers with information about service interruptions or with tips for restoring their services. You can log in to the Xfinity App to make sure your mobile phone numbers are added. For more information, Xfinity customers can chat online with an agent, visit Xfinity.com/response or connect with Comcast on Twitter at @xfinitysupport.
- Take safety precautions. Find additional storm tips and safety precautions for your home here.
For businesses:
- Download the Comcast Business App. With the Comcast Business App you can manage your account remotely – for instance, enable ‘Be Anywhere’ to allow another device to make calls with a business’s Caller ID.
- Sign into the Comcast Business Service Status Center. You can use the Service Status Center to check connection status, sign up for text alerts, get troubleshooting tips and learn more about how to keep your business connected during an outage.
- Keep your business safe and connected. Find additional storm tips and safety precautions for your business here.
Learn More About Our Storm Readiness and Response
We are committed to helping our residential and business customers stay connected to what’s most important to them — this weather season, and all year round. Visit https://www.xfinity.com/response and business.comcast.com/storm-ready for more.
