Comcast Logo
  • Facebook
  • Twitter
  • YouTube

Comcast Western New England

Connecticut, Vermont, western Massachusetts & parts of New Hampshire

  • About
  • Contact

Our Voices: Meet Christian, a Comcast Employee with a Passion for Community Service

2 years ago

Comcast is committed to giving back to the communities we serve, and our employees can always be counted on to lend a helping hand during corporate-sponsored volunteer events. For many, though, that’s only a part of how they make a difference.

Christian Russell, Manager of Comcast Experience in our Berlin, CT office, is one of those employees who not only gets actively involved in leading and participating in Comcast community initiatives, but who also lives this practice during his time outside of work. We spoke to Christian to share more about his passion for community service.

Q. What do you do here at Comcast and how long have you been with the company?
A. I’m the Manager of Customer Experience for Comcast’s Western New England region. We’re actively listening and continually working on what matters most to our customers. In my role, I’m responsible for coordinating our region’s efforts to improve our tools, technology, and processes as we continue to enhance the customer experience. In April, I’ll have been with Comcast for 11 years, having previously held roles on our sales and coaching teams.

Q. Tell us about the Black Employee Network (BEN) and how you got involved.
A. BEN is an employee resource group that focuses on providing all employees, particularly people of color, a platform to enhance their professional careers and develop relationships. I joined and immediately volunteered to support the group’s activities last year and currently serve as the lead for Communications, Events, and Community Service. I believe strongly in our chapter’s vision statement, especially in the premise that “Our members will be a strong and positive representation of all professionals, particularly those of color, both here at Comcast and within the communities we serve.”

Q. What has BEN done to support the community?
A. Celebrated each year on the third Monday in January as “a day on, not a day off,” Martin Luther King, Jr. Day is the only federal holiday designated as a national day of service. In observance of this year’s holiday, a number of our members and I volunteered at Wexler-Grant Community School in New Haven during their annual service event where they provide information on services available to area residents. To help bridge the digital divide we provided information about Comcast’s Internet Essentials program, a broadband adoption program for low-income households, and we assisted several people with submitting their applications for the program online. It was great to see the excitement of those we helped and, especially, the lucky recipient of a Dell Chromebook that we donated for the organization’s raffle.

Q. What other volunteering are you currently doing/have you done?
A. In my time with the company, I’ve volunteered as a mentor for the Nutmeg Big Brothers Big Sisters Beyond School Walls program, a work-based mentorship program with New Britain elementary school students that matches 3rd and 4th graders with Comcast volunteers. I’ve also been a regular participant in Comcast Cares Day, our company’s national day of volunteerism, where employees join with their families, friends and community partners to beautify sites in our service area. In 2016, I served as a site leader at a project at Lincoln-Bassett Community School in New Haven, Connecticut where we hosted over 400 volunteers who painted, landscaped, cleaned and organized at the school.

Outside of Comcast, I’m a member of both a Masonic Lodge and Shrine Temple, whose lineage is traced to the founding of the Prince Hall Masonic Order in Boston, MA in 1784. Prince Hall Freemasonry is the oldest and largest predominantly African-American fraternity in the nation. Our fraternal, social, and charitable organizations are responsible for the unselfish giving of goods and services on both the local and national level. Each year, we provide scholarships to local students and engage in numerous local volunteer activities. On a national scale, recipients of our charitable giving also include the NAACP, the Legal Defense Fund, the Urban League, and United Negro College Fund, along with annual grants to several hospitals throughout the United States for medical and other research projects. We also award substantial grants to colleges annually to supplement the education of economically deprived youth, along with programs of financial aid to fight drugs, crime and delinquency.

Filed Under: Community Investment
Tagged With: black employee network, Black History Month, connecticut, diversity and inclusion, employee resource groups, our voices

Customer Experience

Streamline Family Time with Six Comcast Tech Tips for Parents

2 weeks ago

We know what a big part technology can play in a family’s day-to-day life. In fact, Comcast’s 2021 WiFi Trends Report found that Xfinity households connected … Read More...

Community Investment

Celebrating Earth Day: Sustainable Tips from Comcast Team Members in New England

4 weeks ago

Comcast is focused on protecting the environment where we live and work, so that we have a sustainable planet now and in the future. Locally, this has included … Read More...

Comcast Business

Our Voices – Small Business Week Edition: Meet Manuel, a Comcast Business Account Executive

2 weeks ago

Our Comcast employees live and work in the communities we serve, and every day, they show their passion for bringing our customers the best products, best … Read More...

Terms of Service. Privacy Policy. Do Not Sell My Personal Information. Copyright © 2022 Comcast Corporation. All rights reserved.

Comcast Logo

This site uses cookies to enable your digital experience. By continuing to use this site, you agree to the use of cookies as described in our Privacy Policy.

I agree
Manage consent

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
Necessary
Always Enabled
Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.
CookieDurationDescription
cookielawinfo-checkbox-analytics11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-functional11 monthsThe cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-others11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-performance11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
viewed_cookie_policy11 monthsThe cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.
Functional
Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.
Performance
Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.
Analytics
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.
Advertisement
Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.
Others
Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.
SAVE & ACCEPT