Comcast Logo
  • Facebook
  • Twitter
  • YouTube

Comcast Western New England

Connecticut, Vermont, western Massachusetts & parts of New Hampshire

  • About
  • Contact

May 15, 2018 Storm: Comcast Opens Xfinity WiFi Hotspots to Aid Recovery in Severely Impacted Areas

2 years ago

Our thoughts are with all of those impacted by the storm that swept across Connecticut and parts of New York on May 15, 2018. To help residents, businesses and emergency personnel cope with the aftermath, Comcast is opening its Xfinity WiFi hotspots in the hardest hit areas to anyone who needs them – including non-Comcast subscribers.

The Xfinity WiFi hotspots will remain open from Wednesday, May 16 through Sunday, May 20 in the following areas:

Connecticut:

  • Ansonia
  • Bethany
  • Bethel
  • Branford
  • Canaan
  • Clinton
  • Danbury
  • Derby
  • East Haven
  • Guilford
  • Hamden
  • Madison
  • Middlebury
  • Naugatuck
  • New Haven
  • Norfolk
  • North Branford
  • North Canaan
  • North Haven
  • Northford
  • Old Saybrook
  • Oxford
  • Plymouth
  • Ridgefield
  • Salisbury
  • Seymour
  • Sharon
  • Shelton
  • Waterbury
  • West Haven
  • Westbrook
  • Wolcott

New York:

  • Brewster
  • Carmel
  • Holmes
  • Mahopac
  • Patterson
  • Pawling

How to Access Xfinity WiFi Hotspots:

  • For a map, visit https://comca.st/2Gpp2Sn. 
  • Once in range of a hotspot, select the “xfinitywifi” network name in the list of available hotspots and then launch a browser.
  • Xfinity Internet customers can sign in with their usernames and passwords, and they will be automatically connected to Xfinity WiFi hotspots in the future.
  • Non-Xfinity Internet subscribers should visit the “Not an Xfinity Internet Customer” section on the sign-in page to get started. Non-customers will be able to renew their complimentary sessions every two hours through May 20, 2018.

Image

Comcast’s goal is to restore any services affected as soon as it is safe for our employees to do so. If Comcast services are down in an area due to a power outage, local power must be restored before video, phone, home security and internet services can begin working again.

What Customers Can Do During Severe Weather Events:

  • Use your Xfinity apps on your mobile devices so you can stay connected when it matters most.
  • Get outage updates and information about Comcast services at https://comca.st/2Gov1Hg or the Xfinity My Account app from any mobile device.
  • If you have electrical power but Xfinity service has not yet come back on, Comcast recommends that customers restart or reset devices, including wireless gateways, modems, routers and cable boxes.

Customers in need can always reach out to us at 1-800-Xfinity or @ComcastCares on Twitter. And follow @ComcastNewEng on Twitter to stay up-to-date on local alerts and events.

Filed Under: Uncategorized
Tagged With: Customer Experience, severe weather, storm preperation, xfinity hotspots, xfinity wifi

Customer Experience

A Look Back At Our Year At Comcast

6 days ago

From product launches to ribbon cuttings, customer care to community volunteerism, we’ve had a busy 2019 here at Comcast in the Western New England Region, … Read More...

Community Investment

New Comcast Network in Montgomery, MA Delivers High-Speed Internet Access to Formerly Unserved Town

2 weeks ago

Leaders from the MassTech Collaborative and the Massachusetts Broadband Institute at MassTech (MBI) joined citizens from Montgomery and executives from Comcast … Read More...

Comcast Business

Exterior of the Water’s Edge Resort & Spa in Westbrook, Connecticut.

Comcast Business Helps Bring the Views to Water’s Edge Resort & Spa

2 months ago

Water’s Edge Resort & Spa in Westbrook, Connecticut is utilizing Comcast Business TV and Internet services to get creative and innovative in their … Read More...

Terms of Service. Privacy Policy. Copyright © 2019 Comcast Corporation. All rights reserved.

Comcast Logo