We want every customer interaction with us to be convenient, fast and easy. Each month this series will highlight an Xfinity feature that can be done on your mobile device, online or on Xfinity X1.
The Xfinity My Account app allows customers to manage a wide range of Xfinity products and services, including managing appointments, bill pay, troubleshooting, and more, right from their mobile device, computer or TV screen.
To download, simply search for: Xfinity My Account on iTunes for Apple devices, and through Google Play for Android devices. The app can also be accessed online at: http://comca.st/2Fm03Qf or by saying “My Account” into your Xfinity X1 voice remote.
Set up automatic monthly payments in My Account and never worry about missing a bill again.
Recurring payments can be charged to a checking account, savings account, or credit/debit card. You will receive an email if your payment is set up using a credit or debit card that is set to expire soon. Using the app any time to change your payment method, for instance switch from your credit card to a checking account, or cancel your auto payment.
When you enroll in automatic monthly payments, the full monthly balance on your account will be charged to your preferred payment method on the date the bill is due.
How to Set up Automatic Payments
1) Go to s://customer.y.com/#/settings/bill/y and sign in to your account using your username and password.
2) Select “Set Up Automatic Payments” and set the payment method you’d like to use.
3) Fill out the form with your bank or credit/debit card information.
4) Read and accept the Automatic Payments Terms & Conditions and click Set Up. A confirmation message will appear at the top of the page.
Note: Your automatic payment will show as an upcoming payment on the overview page each month with the amount, payment method and date listed.